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For general inquiries: support@y2load.com
For business inquiries: business@y2load.com

We typically respond within 24-48 hours during business days. Urgent technical issues are prioritized.

Find answers to common questions before contacting us

Most conversions are completed within 10-30 seconds, depending on video length and server load.

Yes, we currently support videos up to 2 hours in length and 100MB in size.

No, all converted files are automatically deleted from our servers within 24 hours.